LEGAL

CALL A PCP

CCPA - Opt Out

Effective Date: August 8, 2026

California Privacy Notice

This California Privacy Notice explains how Call A PCP collects, uses, and protects personal information provided through our website and online services.

Medical information collected as part of your care is handled in accordance with applicable federal and California medical privacy laws. Please also review our Notice of Privacy Practices for information regarding the use and disclosure of your protected health information.

Information We May Collect

Depending on how you use our website and services, we may collect:

  • Name, address, email address, and telephone number

  • Date of birth and identity information

  • Medical and health information

  • Medication, allergy, and laboratory information

  • Payment and billing information

  • Patient Portal and appointment information

  • Website usage, device, and browser information

  • Your physical location when required to provide telemedicine services

How We Use Your Information

We may use your information to:

  • Provide and coordinate medical care

  • Schedule and manage appointments

  • Verify your identity and location

  • Communicate with you regarding your care

  • Send prescriptions or laboratory orders when medically appropriate

  • Process payments for professional services

  • Maintain and improve our website and Patient Portal

  • Protect against fraud or unauthorized access

  • Comply with legal and regulatory requirements

How We Share Information

We may share information only as permitted or required by law and as necessary to provide services, including with:

  • Pharmacies

  • Laboratories and diagnostic facilities

  • Healthcare providers involved in your care

  • Electronic health record and Patient Portal providers

  • Payment processors

  • Technology and service providers supporting our practice

  • Government or regulatory authorities when legally required

We do not sell your protected health information.

Your Privacy Rights

Depending on the type of information involved and applicable law, you may have rights to:

  • Request access to certain personal or medical information

  • Request corrections to your information

  • Request certain restrictions on use or disclosure

  • Request deletion of certain non-medical personal information when legally applicable

  • Receive information about certain disclosures of your health information

Medical records may be retained when required by applicable healthcare laws even if you request deletion.

Website and Patient Portal

Our website may collect limited technical information such as browser type, device information, IP address, and website activity to maintain security and improve website functionality.

Medical questions, documents, and sensitive health information should be submitted through the secure Call A PCP Patient Portal whenever possible rather than through general website contact forms.

California Residents

California residents may have additional privacy rights under applicable California law. Certain medical information maintained by healthcare providers may be exempt from provisions of the California Consumer Privacy Act because it is protected under HIPAA or California medical privacy laws.

Changes to This Notice

We may update this Privacy Notice periodically to reflect changes in our services, technology, or legal requirements. The most current version will be posted on our website.

Contact Us

If you have questions about this Privacy Notice or our privacy practices, please contact Call A PCP through our secure Patient Portal or the contact information provided on our website or email info@callapcp.com